I have experienced the same issue with the washer provided by E3D. Without the washer, the screw only catches by 1-2 threads. I am going to proceed without the washer and more Locktite on the screw.
While my first experience was the typical corporate inconsideration for moral business, I will say I am a bit disappointed, and probably won’t order from E3D again.
Was screw length not considered when engineered? do unsuspecting customers have to deal with this “left over” stock?
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