Dan Rock

Hi Eric, We no longer sell PC filament i’m afraid.

Hi Elisabeth, Have a look at the TMC calibration guide. VREF adjustment TMC

Hi Jeff, The best place for this kind of support is to email support@e3d-online.com. The first thing to check is that the filament is able to pass through the PTFE tube without being connected to either the Extruder or the HotEnd. It is possible that the inner diameter is slightly out of tolerance can you take some measurements and send them over to support@e3d-online.com so we can sort this issue out for you.

Hi, In terms of the motor connections, first keep the orientation you currently have, if the motor is vibrating and not rotating try switching the middle two wires on the board connection side, this should then have the coil pairs connected. The thermistor cartridge does not have polarity.

Hi Zachary, our high temperature heated beds are not designed specifically for any printer meaning they are not guaranteed to to fit onto any existing bed mounting system. You will almost certainly have to make modifications to any existing mounting system that will be on your printer.

Hi Nuno, The smooth idlers are best used on the smooth underside of the belt, the toothed idlers are best used for the toothed side of the belt. The Pulleys are for the motors.

Hi Joel, Even if you remove the brass coupling there will not be any threads to screw into.

Hi Tony, Our v6 nozzles were designed specifically to be used with the v6 heater block. We cannot guarantee that our nozzles will be compatible with 3rd party hotends, if you have a look at the technical drawing that we provide for the v6 nozzle and find that the geometry is suitable then you may be able to use our nozzles, however we would not be able to provide support in the event of leaking due to an incompatible seal between the nozzle and the heat break.

Hi Duncan, The PT100 amplifier board requires a stable 5v connection to work correctly therefore it is not possible for use with a 3.3v power input.

As long as the Second extruder isn’t extruding whilst you change the first filament then you should not run into any issues with back flow.

Hi Thomas,

It is indeed 2.5mm, I will make sure to update any mentions of 2mm.

Hi Daniel, thank you for the feedback I have adjusted the wording to make this step a little clearer.

With smaller nozzle sizes it’s recommended to use good quality filament to reduce the likelihood of filament impurities that can clog the nozzle, the filament should also be stored in an airtight container to reduce the risk of dust gathering on the filament. Using a filament cleaner will also further reduce the risk of dust clogging the nozzle.

Hi Bryan,

Have you got the Board type set to Arduino/Genuino Mega or (Mega 2560) (and is this the suitable setting for your particular board) is your processor type set to ATmega2560 (Mega 2560) or a suitable setting for your particular board) Have you got the correct port selected, ie not trying to upload firmware to your mouse or an external USB? and are you using the AVRISP mkll programmer?

Hi Jan,

There are not any embedded magnets in the high temperature bed.

Hi Tedder,

The current versions of the V6 kits don’t use a washer you can proceed without one, thank you for the heads up I will update this section.

Hi Tedder,

The current versions of the V6 kits don’t use a washer you can proceed without one, thank you for the heads up I will update this section.

Hi Salman,

I’m glad to hear that you were successfully able to use the screw and anti shake washer, just in case anyone else reads this thread it’s important to mention that the washer is manufactured by being stamped out, this means it may not be as flat as it would ideally be and therefore can add an extra few mm of thickness that may interfere with the ability to get the threads to bite. in order to get the best performance it may be necessary to flatten out the washer, there are numerous ways of doing this but a suggestion would be to use something flat to apply pressure to the washer on a solid flat surface. Or if you have access to a vice compressing the washer between the two jaws would also work.

Hi Salman,

I’m glad to hear that you were successfully able to use the screw and anti shake washer, just in case anyone else reads this thread it’s important to mention that the washer is manufactured by being stamped out, this means it may not be as flat as it would ideally be and therefore can add an extra few mm of thickness that may interfere with the ability to get the threads to bite. in order to get the best performance it may be necessary to flatten out the washer, there are numerous ways of doing this but a suggestion would be to use something flat to apply pressure to the washer on a solid flat surface. Or if you have access to a vice compressing the washer between the two jaws would also work.

Hi Albert,

I’m sorry to hear you were not left with a positive experience, the screw length is something that was carefully considered, the screw with the patch lock and the anti-shake washer is not intended to be aggressively tightened, by doing so you risk compressing and damaging the bearing which can cause issues with extrusion later on during prints. The screw is only intended to just bite the thread hence why the patch lock is added. The other thing to also mention is to make sure 2mm is the maximum thickness of the spacer element of the mount. If the mount is thicker then it will provide issues.